Apr 01,2020 • Filed to: Solve Mac Problems • Proven solutions

“I was trying to use MS Word but it crashed unexpectedly. Now my Microsoft Word will not open on my Mac and I don’t know what to do. I keep on trying to open different files but every time it crashes after a few seconds. How can i fix it?”

Important: All Microsoft Accounts have access to Office Online for free. Seeing the web apps on this page doesn't necessarily mean that you have a subscription. Can't download the Office for Mac installer. Check to make sure your internet is working on the Mac you're trying to install on. Pause any other downloads you may have active. Apple does not give away their software for free. You buy Apple’s software every time you buy an Apple product. Here’s the difference: Microsoft is a software company and Apple is a hardware company. Apple sells hardware. The sell iPhones. Solution: Contact your Microsoft Exchange account administrator. Ask your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help. 2020-4-3  Office for Mac Buying Guide: Office 365 vs Office 2019. That you can access online via a web browser. The free version won’t give you much in the way of editing functionality though, and you. Parallels Access allows you to share files from your Mac or a Windows PC without using a cloud service. Visit KB123242 to learn how.; Parallels Access allows you to access a remote Mac or Window PC with the help of a Web Console.

Just like any other software program, MS Word is also susceptible to issues. You will find unlimited queries on forum sites asking “why won’t my Word document open on my Mac”. Most of the people have no idea why their Microsoft Word stopped working randomly. If you are also facing a similar situation, then you will have to look for an appropriate solution that can fix this issue.

In this article, we are going to discuss the potential fixes that can resolve the Microsoft Word not working issue.

Part 1. Why Won’t Microsoft Word Open on Mac Computer?

As the MS Word is a widely used program, a malfunction could get tragic real soon. Before you get to solutions, it is essential that you go through the reasons of this problem first. The common causes of these issues are.

  • Inappropriate Shutdown or system crash
  • Shift + Delete and the file is deleted permanently from the device.
  • Formatted drives
  • Damaged and corrupted files
  • Virus or malware attack

Unless you have a brief idea about what caused the problem, you won’t be able to steer away from the common errors. The user's listed common symptoms that lead to the ”word won’t open on my Mac” issue are given below:

  • The application keeps closing without any warning.
  • MS Word encounters an unknown issue and needs to close.
  • Erase, Install, or re-install factory version of OS X
  • MS Word file can’t open due to an error.
Related: Further read and get 8 specific solutions to 'Word Keeps Crashing Mac'.

When you face a situation like this, don’t pain and look for solutions on the internet. If you are lucky, then you’ll come across real fixes soon. Otherwise, you might have to struggle to find an ideal fix.

Part 2. How to Fix 'Microsoft Word Not Opening Mac'?

With so many versions and updates on MS Word, it can get hard to simplify the solutions that would work for all versions. But, here is a summarized list of solutions that can work when Microsoft Word is not opening on Mac. All these methods are useful and easy to carry out. So, give them a try one by one.

Solution 1. Remove Word Preferences to Open Frozen Word

Sometimes, it is the random words combination or special characters that lead to such issues. It can be resolved if you follow the steps below.

  1. Open library and type Library in the Go to the Folder and hit the Go button.
  2. Look for a folder which says “Preferences”. This folder contains the preferences file you set for the MS Word program.
  3. Open the folder, search for a file named- 'com.microsoft.Word.plist' and move the file to the desktop. Now, try opening the Word file and see if the problem still persists. If it does, then move the file to its original location and move on to the next step.
  4. Exit every Microsoft program running on your Mac and click on the Word option in the Apple Menu. Tap on the “Preferences” option from the list.
  5. Choose the File Locations option and select the “User templates”.
  6. Locate the file which saved as Normal and moves it to the desktop.

Solution 2. Open and Repair Microsoft Word

Everyone knows how to open Microsoft Word on Mac but we are not talking about just opening and closing the files. You can also repair the MS Word files with the following steps.

The tools that are offered with the Microsoft office package suite is widely used by many users worldwide and it has a huge amount of user database. However, not many applications are supported by the Macintosh systems that are used worldwide.One of the most classical examples is definitely the Microsoft office package. Mac free download microsoft office. The operating system is equipped with a lot of applications that will benefit your day to day working and greatly influence productivity. Macintosh systems have always been a self-equipped operating system that has a lot of built-in features that make it a widely used operating system.

  1. Start MS Word and click on the File menu. Choose the Open option and it will open up a dialog box where you can select the Word file which needs repair.
  2. While you are selecting the file, at the right bottom side of the window, choose the Repair option and click on the Ok button.

The Mac utility will automatically repair the not opening Word file and you will be able to use it now.

Solution 3. Run Disk Utility to Repair Word

Besides the above methods fail, you can also run the Disk Utility to repair the Word file if the Microsoft Word is not opening on your Mac computer.

  1. Inside the Go menu, choose the Utilities option and start the Disk Utility program.
  2. Make sure that you choose the Primary hard disk of your Mac and then click on the “First Aid” tab.
  3. You will get a pop-up option which asks you to run First Aid on the drive. Hit the Run option and the Disk Utility will repair the Disk volume errors and permissions issues.

When the process finishes, click on “Done” and check whether the problem is fixed or not. There are maximum chances that the problem will be resolved. But if MS Word is still not responding correctly to commands, then there is one 100% guaranteed solution left to recover your Word Documents.

Solution 4. Recover Not Opening Word Files on Mac

While you are trying to repair the drive and Word files, it is common that the solutions don’t work as expected and the files get deleted from Mac. Here is the perfect solution if getting stuck in such circumstances without any recovery option.

The best tool available for Word file recovery on the internet is Recoverit Word Recovery software. This software is capable of recovering various kinds of deleted or lost data. For example, Word documents, PowerPoint, Excel files, PDF, photos, videos, songs, audios, and many more. It is a faster, easier, and 100% secure data recovery tool with the highest recovery rate in the market.

Watch the Video for Mac DOC Files Recovery

Now, let's have a look at the simple steps on Word document recovery. You only need to launch the Word file recovery software and do a few clicks.

Step 1: Select a location storing the Word file

To recover the not opening document caused by accidental deletion, you need to select the drive where the data files are lost. Then, click the 'Start' button.

Step 2: Scan the Word location for files

Typically, the software will run an all-around scan and search for the lost and deleted files on the entire drive. If you perform an emptied trash recovery or HFS+ data rescue, you can even try the deep scan mode.

Step 3: Preview and recover Word documents

When the scan completes, the files will be listed on the screen. The software will sort out the files according to format to make the search easier. You can select multiple files at a time and have a preview at them.

Part 3. Tips Against 'Microsoft Word Won't Open on Mac'

If you don’t want to go through this problem, then you should have to take care of a few things. This way, you will be successful in avoiding the Microsoft Word won't open on Mac issue in the future. So, here are some tips that you need to follow:

Why Can't You Get Microsoft Access On Mac

  • Avoid relying on automated tools to clean up the cache or redundant files on your Mac. These tools often end up deleting the important files on the device.
  • In case you use the Command Line to delete a file, be careful as a single mistake can lead to bigger issues.
  • Never format a drive before creating a backup otherwise you might end up losing important files.
  • Stay focused while partitioning the drives on your Mac. Improper partitioning can lead to corruption of data files stored on the drive.
  • Avoid rushing commands on the MS Word. If you pass on multiple commands at once, then Word might get confused and the file might become inaccessible due to some random mistake.

Even a little mishandling can lead to major working issues in MS Word. So, instead of worrying about how you can rescue the data, try keeping the data safe on the first hand.

Now you know how to open Word on Mac along with the process of repair. And if you are facing a dilemma and the want to recover Word files, then you can always think of using Recoverit Data recovery software.

Why Isn't Microsoft Access On Mac Windows 10

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Why Isn't Microsoft Access On Mac Computer

If your Mac is connected to the Internet but suddenly stops sending email, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Check for status messages

You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

  • If the status is Network Offline, make sure that your Mac is connected to the Internet, then try again.
  • If the status is Login Failed, check with your email provider to be sure that your account is set up correctly on your Mac.
  • If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
  • If your email service is temporarily unavailable, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.

Test using webmail

No It Isn't

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Noisy

Webmail is a good way to verify that your account is valid and you can sign in to it from the web, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.