-->

Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

2020-3-19  When I connect to my office with Remote Desktop it constantly drops the connection in a couple of minutes. I have Windows Vista. I heard there were. 2020-3-30  Those of you who don’t use MS Office suite for Mac, but would like to remotely access a Windows PC, you’ll be happy to know that Microsoft Remote Desktop Connection is available as a free, standalone download from Microsoft. Microsoft Remote Desktop Connection (MRDC) allows you to remotely access a windows system on your network. 2010-1-8  Microsoft Office Mac 中文版 2011 SP3 2013/12/4 Office for Mac 2011 SP3 其他修复还包括： -. Microsoft Remote Desktop Connection 2.0b2 0 2007/10/31 从苹果上连接远程windows服务器 通过3389服务连接。 和远程桌面一个效.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

Add a Remote Desktop connection

To create a remote desktop connection:

  1. In the Connection Center, click +, and then click Desktop.

  2. Enter the following information:

    • PC name - the name of the computer.
      • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
      • You can also add port information to the end of this name, like MyDesktop:3389.
    • User Account - Add the user account you use to access the remote PC.
      • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
      • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
      • You can also choose whether to require a password.
      • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
      • Manage your saved user accounts in the preferences of the app.

  3. You can also set these optional settings for the connection:

    Buy office 2010. If you use the same Microsoft account to buy or redeem multiple Office 365 subscriptions, you extend the amount of time for your subscription, up to a maximum of 5 years. Note that doing so does not increase the number of devices that you can install Office on or increase the amount of online storage that is available with the subscription. Buy cheap genuine Microsoft Office 2013 Standard download with product key from our web store. We offer fast email delivery, no tax, no shipping cost, 7 days 24 hours service. Get it now and save much! Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online. Compare Microsoft Office 2013 to Office 365 and upgrade to Office 365 for new features and always up-to-date apps. Want to download Office 2013? Learn how Microsoft uses ads to create a more customized online experience tailored for you.

    • Set a friendly name
    • Add a Gateway
    • Set the sound output
    • Swap mouse buttons
    • Enable Admin Mode
    • Redirect local folders into a remote session
    • Forward local printers
    • Forward Smart Cards

  4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

  1. In the Connection Center, right-click the remote desktop.
  2. Click Export.
  3. Browse to the location where you want to save the remote desktop .RDP file.
  4. Click OK.

Use the following steps to import a remote desktop .RDP file.

  1. In the menu bar, click File > Import.
  2. Browse to the .RDP file.
  3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

Microsoft remote desktop mac loses connection download
  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

Teamviewer

Remote

To add a remote resource:

  1. In the Connection Center click +, and then click Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, click Preferences > Gateways.
  2. Click the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, click Settings > Accounts.
  2. Click Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Tap Save, and then tap Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, click Preferences.
  2. Click Resolution.
  3. Click +.
  4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Microsoft Remote Desktop Mac Loses Connection To Internet

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
  • The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

To learn more about this feature, check out https://aka.ms/paa-sample.

Lost Way

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.

Microsoft Remote Desktop, a free application from Microsoft, allows you to use a Mac laptop or desktop to connect to and work from a Windows desktop computer that you have RDP access to in your on-campus office or lab. If you aren't sure whether you have RDP access to a certain machine, feel free to check with ECN via our Trouble Report System:

Put simply, Microsoft Remote Desktop from a laptop or a home computer makes it as if you're sitting at the desk in your office using your computer's keyboard and mouse -- even if you're two buildings, two miles, or two continents away.

By remotely accessing an ECN-supported desktop computer and refraining from storing your Purdue files locally on your laptop or home computer, your data remains safely stored in your home directory on ECN's network servers -- which receive daily backups.

This operation will destroy all data on the volume, so you had be better be sure of your backups. Install OS X. Preferably both. Mac won't open pdf files. You must be certain that you can restore everything to the state it's in now.Boot into Recovery, launch Disk Utility, and erase the startup volume. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.When you reboot, you'll be prompted to go through the initial setup process.

  • If you have a Windows-based laptop or home computer, Microsoft provides Microsoft Remote Desktop for Windows 7, please see Remote Desktop Connection in Windows 7.The instruction on the page you're reading now focus on the Mac OS X version.

You'll want to follow these instructions on your Mac laptop and/or at-home Mac-- not on the on-campus desktop computer! Before you begin, download and install Microsoft Remote Desktop free via the App Store to your Mac

When connecting from off-campus, please make sure to Purdue's VPN (www.webvpn.purdue.edu) first, as seen in step 1.

Who can use Microsoft Remote Desktop?

A remote-controlled computer can be used by only one person at a time. As such, this service is intended for use only by those who do not share the same office computer with other people. A graduate student may use Microsoft Remote Desktop with the permission of their supervisor.

Every ECN-supported Windows PC which will be used remotely must be pre-configured by ECN before this service will work. Please contact us in advance; we will provide you with the value that you'll need in step #3 as well.

Connecting to the Desktop Computer in Your Office

1. Connect to Purdue's Virtual Private Network. When using a computer off-campus, this step is required. Establish a connection to Purdue's Virtual Private Network (https://webvpn.purdue.edu). For a description of this service, please see ITaP's VPN 'Getting Started' page.

2. Launch the Microsoft Remote Desktop application from your Applications folder. The appropriate icon can be seen below:

3. Once the application opens up, you'll need to add your specific machine to the 'My Desktops' list. To do so, click on New. A new dialog will appear. Fill it out as seen below-- making sure to substitute '128.46.xxx.yyy' with the actual IP address of your machine, 'username' for your Purdue Career Account user name, and 'Password' for your account password. Please note though that you will need to type either 'boilerad' or 'ecn'before your user name in order to successfully authenticate to your machine.

NOTE: If using the ECN RemoteAvailability website, please instead use the computer hostname INSTEAD of the IP. you can do this by appending .boilerad.purdue.edu to the selected PC name from a green box.

IMPORTANT

If your computername begins with x- you will use 'boilerad' prior to your username.

If your computername DOES NOT begin with x- you will use 'ecn' prior to your username.

Again, if you do not know your computer's IP, feel free to check with ECN via our Trouble Report System. Once you enter all of the necessary information, click the red circle in the top right corner of the dialog to close it out and save your configuration. You should now see 'Office PC' in your list under 'My Desktops.' Feel free to change the 'Connection name' of your configuration to anything you like. More specific names can be helpful when you need to set up connections to multiple machines on campus.

4. When you double click on your newly created RDP connection ('Office PC'), the following 'Verify Certificate' prompt may appear.

If it does, simply choose 'Continue.' Your Windows screen should then appear to you.

5. When you're ready to disconnect from your Windows machine, you may end the session in one of these ways:

Loses Precision

- Click on the Start menu and select 'Disconnect.' This will end the remote session but leave files and programs open and running on your office PC.

- Click on the round red button at the top-left corner of the window. This will end the remote session but leave files and programs open and running on your office PC. If you do not see the Microsoft Remote Desktop application menu bar with the red button, simply hover your mouse at the top of your screen until it appears.

- Click on the Start menu and select 'Log off.' This will close all open files and programs on your office PC and also end the remote session.

Last modified: 2020/03/25 17:42:52.793499 GMT-4 by michael.p.harrington.1
Created: 2008/07/31 10:21:59.307000 GMT-4 by john.a.omalley.1.

Categories

  • Knowledge Base > OS > Mac > OS X
  • Knowledge Base > ECN > RDP
  • Knowledge Base > Software > RemoteDesktop
  • Knowledge Base > OS > Mac

Search

Remote Desktop Mac

Type in a few keywords describing what information you are looking for in the text box below.

Admin Options: Edit this Document