• Jun 03, 2019 cached credentials have expired. Please sign in again.: Just purchased a laptop today, copied pictures and files from word and excel onto it from an external hard drive. Everything did seem to load fine and the 3 hours later all folders and files have small red circles with an x and I can't save any file I've tried do to and all.
  • Word, Excel, PowerPoint etc. Fall under the Microsoft Office applications. Microsoft Office also includes OneDrive, and the following checkbox is checked by default when installing: “ Use Office applications to sync office tiles that I open “. But when your OneDrive credentials have expired or become corrupted.

Fixes or workarounds for recent issues in OneDrive. OneDrive Cached Credentials”. The correct Microsoft account. You might have saved the files to a.

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Cached Credentials Have Expired

Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Resolution

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

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Note

Microsoft Office Cached Credentials Expired

These steps affect all Office applications that use modern authentication.

Cached Credentials Have Expired Word Mac

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.

  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    Office Home and Student 2016 for Mac Office 2016 for Mac is designed from the ground up to take advantage of the latest Mac features, including Retina display, full screen view support, and scroll bounce. It’s the perfect combination of the Office you know and trust, and the Mac you love. Microsoft Office 2016 for Mac Standard (Open Academic) is a simple, cost-effective way for individuals and groups to get up-to-date Microsoft technology with special advantages for volume purchases and discounts on upgrades. Open License products make renewing and handling multiple licenses simpler than ever with no IT expertise. Repair microsoft office 2016 mac.

    When you start Outlook, you are prompted to authenticate.